AlienVoIP Payment Guide

Make your AlienVoIP payment quickly and easily using online payment, PayPal, or bank transfer. Choose your preferred method below and complete your top-up securely.

Secure Payment

Pay through trusted payment channels for a safer and smoother transaction experience.

Fast Processing

Online payments are processed faster so your credit top-up can be completed sooner.

Billing Support

Need help with payment, invoice, or verification? Our team is ready to assist you.

Option 1: Credit Card / FPX / Online Banking

  1. Select your preferred credit package.
  2. Choose Credit Card / Online Banking as your payment method.
  3. Proceed to the secure payment gateway.
  4. Complete the payment using your preferred card or FPX / online banking option.
  5. Your top-up will be processed once payment is successful.
Recommended for: Fast and instant payment confirmation.

Option 2: PayPal

  1. Select your preferred credit package.
  2. Choose PayPal as your payment method.
  3. Enter your Login Username and Contact Number.
  4. Click Proceed to PayPal.
  5. Complete the payment through your PayPal account.
PayPal Contact: +603-77237155

Option 3: Bank-In / Transfer

  1. Select your preferred credit package.
  2. Make payment to the bank account below.
  3. Email your bank-in slip together with your username to the billing team.
  4. Your credit will be updated after payment verification.

Bank: Public Bank Berhad

Account Name: WEB ASP SDN BHD

Account No: 3154715618

Email Slip To: billing@mobiweb.com.my

After Payment

  • For online payment, your order will normally be processed after successful payment confirmation.
  • For bank transfer, please send your payment slip together with your username for verification.
  • Please keep your payment proof until your credit top-up is completed.
  • If you need a tax invoice, please request it within 7 days of purchase.

Important Notes

  • Please make sure the correct username is provided during payment or when sending your bank-in slip.
  • Tax invoice requests should be made within 7 days of purchase.
  • Requested tax invoices will be ready within 5–7 working days.
  • For urgent billing issues, please contact our support team directly.

Which payment method is the fastest?

Credit Card, FPX, and Online Banking are the fastest options for payment confirmation.

What should I send after bank transfer?

Please email your bank-in slip together with your username to billing@mobiweb.com.my.

Can I request a tax invoice later?

Yes, but the request should be made within 7 days from the purchase date.

Need Help With Your Payment?

KL: +603-79801388   |   Penang: +604-6420621   |   Email: sales@mobiweb.com.my

Chat With Us on WhatsApp