1
Choose AlienVoIP
Open Zoiper's account wizard. In the provider list, choose Malaysia and then AlienVoIP.
Illustrated setup guide
Set up Zoiper on Android or desktop.
Follow the screenshots for your device. Your extension number, SIP password and PBX hostname are specific to your AlienCloud PBX account.
About the screenshots: The mobile screens show the Zoiper Android provider setup; the desktop screens show Zoiper 5 on Windows. The supplied desktop guide shows its Community Edition, which Zoiper labels for non-commercial use. Choose the edition and licence appropriate for your business. Example account identifiers are hidden, and your current version may look different. See Zoiper's official download and licence information.
Android | five steps
Set up Zoiper on your phone
Have your extension's SIP username and password ready. Use the PBX host assigned to your account if it differs from the example in the app.
2
Get the configuration
Select Get configuration to load the provider profile. Continue to the account sign-in screen.
3
Enter SIP credentials
Enter your extension's SIP username and SIP password. These are the extension details, not your BizCloud App login. Save or continue.
4
Check the host
If registration fails, open the account settings and compare Host with the PBX server your administrator supplied. Correct it if needed, then save.
5
Confirm Ready and test calls
Wait until the account shows Ready. Dial another extension, then test an incoming call and two-way audio. Allow microphone and notification permissions if prompted.
Windows desktop | seven steps
Set up Zoiper 5 on your PC
Keep your SIP password private. Use the example screens to locate each control, then enter the account values supplied to you.
1
Open Zoiper and choose your edition
Install Zoiper 5 from its official site. At the first-run screen, activate the licence supplied for your organisation. The older screenshot also shows a Community Edition option for non-commercial evaluation.
2
Enter your extension and password
In the account window, enter the SIP username or extension and the SIP password given by AlienVoIP. Select Login to continue. Do not use your website or email password unless your administrator explicitly supplied it as the SIP password.
3
Enter your PBX hostname
Type the exact hostname or domain provided for your AlienCloud PBX account, then select Next. The example domain in the screenshot is only a placeholder.
4
Review optional settings
If your administrator provided a separate authentication username or outbound proxy, enter it here. Otherwise leave these optional fields blank and select Skip, as in the supplied guide.
5
Complete the connection check
Zoiper may test available connection types. The supplied guide selects Skip and confirms the warning prompt. If your administrator has specified a transport, use that setting rather than guessing from the screenshot.
6
Return to the main window
Once the account has been added, close the help or setup panel to return to Zoiper's main window. The account should now appear in the account list.
7
Check the green tick and make a test call
A green tick beside the account indicates successful registration in the supplied guide. Use the dial pad to call another extension, then test an incoming call. If registration fails, recheck the credentials and hostname before contacting support.
Need help getting registered?
Tell us which step stopped you, your Zoiper version and the error shown on screen. Keep the SIP password out of screenshots and messages.